What kind of support can we expect to receive from Infinite Campus after implementation/go-live?

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Answer

After implementation, your support journey will continue with a seamless transition to the Infinite Campus SIS Support Team. This team consists of highly knowledgeable experts with advanced troubleshooting skills, ready to assist with SIS-related needs.
Each district will designate two or three authorized contacts who can submit support cases through the online portal or by calling the helpline.
Additionally, every district will be assigned a Client Relationship Manager (CRM)—your dedicated advocate within Infinite Campus. Your CRM will schedule user group meetings, provide strategic recommendations, and help you maximize the value of Infinite Campus.