Purpose

Standardize on one desktop management suite to be used for all desktops within the Enterprise. This will result in a more standard desktop build and help reduce overall support costs of desktop computers.

Standard

Altiris Client Management suite will be used for all new desktop management solutions within the Enterprise.

Definition

Desktop management suite - Software installed on a desktop computer to allow it to be fully managed from remote locations. For example, to be able to connect, load software, load patches, do troubleshooting, and get asset information from a remote site.

Policy

The Enterprise will use a consistent desktop management suite.

Scope

This standard applies to all executive branch state agencies including the University Systems Office but excluding other higher education institutions, i.e. campuses and agricultural and research centers.

Statement of Commitment

North Dakota's CIO/CTO directs that IT Policy be created to establish statewide information technology policies and standards as defined within ND Century Code (Chapter 54-59-09).

Non-Compliance

Non-compliance with this standard shall be reported to the Office of the State Auditor.


Revision Number: 1
Revision Date: 2004-11-30
Effective Date: 2004-11-30
Last Reviewed: 2020-03-05
Number: POL0020128