Voice services include dial tone and telephone support as well as consulting, design, and engineering of voice technologies and applications.
- Audio/Web Conferencing
- Automated Attendant
- Call Center
- Call Recording
- Interactive Voice Response (IVR)
- Interpretation Services
- Long Distance / Toll Free / Calling Cards
ITD’s online Work Management System (WMS) may be used to submit a "Telecommunications" service requests. ITD's Enterprise Service Level Agreement includes Service Level Objectives and Standard Intervals for Request Fulfillment.