You can manage your Avaya phone password using ITD's online phone password change app. This password allows you to log into your Avaya desk phone and use the Avaya Lync/Skype for Business plugin.
**Note: If your desk telephone number is not listed in the Outlook Address Book (some users list the main department telephone number), you will have to submit a ticket to the ITD Service Desk in order to change your password. If your desk telephone number is listed in the Outlook Address Book, proceed to step #1 below.
1) Go to ITD phone password change website (https://ppro.nd.gov/?ServiceProviderId=98123245) and enter your nd.gov credentials to sign in.
4. If you already have the Avaya Plugin for Lync/Skype installed, you will need to update the plugin with your new password. Refer to the Avaya Plugin page for these instructions.