News

BY MARK FLATTEN | JUNE 11, 2014 | 6:20 PM
Washington Examiner

WASHINGTON, D.C. -- Today, the U.S. Department of Justice announced an enforcement action against Sallie Mae (also known as Sallie Mae Bank and Navient Solutions), the largest servicer of federal and private student loans, which was found to be systematically violating the legal rights of U.S. servicemembers. The Federal Deposit Insurance Corporation (FDIC) also reached a settlement with the companies that addresses allegations of student loan servicing misconduct. Sallie Mae is ordered to pay $96.6 million in restitution and penalties.

By Patricia Kime
Staff writer

Patients at Veterans Affairs medical centers remain satisfied with the care they receive and complaints are down, a new survey released Wednesday by the American Customer Satisfaction Index found.

The VA’s satisfaction index for inpatient care, 84, and its index for outpatient care, 82, remained consistent for the second straight year and have held steady for the past decade — a sign that, generally, VA patients are content with their health care.

WASHINGTON -- For the fourth consecutive year, the Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacy receives the highest customer satisfaction score among the nation’s public and private mail-order pharmacies, according to a respected, independent study. “Our Nation’s Veterans deserve a first-class pharmacy as a part of the exceptional health care available,” said Secretary of Veterans Affairs Eric K. Shinseki. “It is an honor to hear from Veterans that we are delivering on that commitment.”

By Jim Garamone
American Forces Press Service

WASHINGTON, Jan. 28, 2014 - The Defense Department must slow the rate of growth in military pay and compensation or the organization will not be able to fight and win the nation's wars, Acting Deputy Defense Secretary Christine H. Fox said here today.

WASHINGTON (Dec. 4, 2013) – Veterans, their families and survivors receiving disability compensation and pension benefits from the Department of Veterans Affairs will receive a 1.5 percent cost-of-living increase in their monthly payments beginning Jan. 1, 2014.

“We’re pleased there will be another cost-of-living increase for Veterans, their families and their survivors,” said Secretary of Veterans Affairs Eric K. Shinseki. “The increase expresses in a tangible way our Nation’s gratitude for the sacrifices made by our service-disabled and wartime Veterans.”

Some troubled Los Angeles veterans are getting help through an unlikely source: orphaned parrots.

The West L.A. campus of the Department of Veterans Affairs has an exotic-bird rescue facility on its sprawling 387-acre campus. It houses 21 aviaries with nearly 40 parrots that are part of a unique animal-assisted therapy program for veterans coping with post-traumatic stress disorder, depression, alcoholism and other ailments.

The Feathered Friends program at the VA Medical Center gives veterans a chance to work through their issues by caring for orphaned exotic birds.

By DAVE PHILIPPS | JAN. 7, 2015
New York Times

COLORADO SPRINGS — Nearly 200 sick and wounded soldiers in a gym at Fort Carson last month listened silently as Lt. Col. Daniel Gade offered a surprising warning: The disability checks designed to help troops like them after they leave the service might actually be harmful.

Young veterans want the public to listen to their needs, not worship them as 'heroes.'

By Chris Marvin Nov. 11, 2014 | 11:00 a.m. EST | U.S. News and World Report

By the end of this year, the Pentagon will have only about 9,500 troops in Afghanistan. As 13 years of combat operations come to a close, it’s time to pivot. We need to turn our attention toward service members and veterans here at home, and we need to engage with them.