By Patricia Kime
Staff writer
Patients at Veterans Affairs medical centers remain satisfied with the care they receive and complaints are down, a new survey released Wednesday by the American Customer Satisfaction Index found.
The VA’s satisfaction index for inpatient care, 84, and its index for outpatient care, 82, remained consistent for the second straight year and have held steady for the past decade — a sign that, generally, VA patients are content with their health care.