The Supervisor as a Coach
Coaching involves the informal, day-to-day communication between employees and their supervisor. It also sustains employee performance through changes and challenges in the workplace, but it involves a much different skill set than managing. A coach can identify an employee not only has the ability to execute a task, but also the motivation and commitment to meet expectations.
During the training day we expect participants to discover what coach skills are crucial to department goals and identify action plans to enhance the employee’s skill development process. Coaching is an off-shoot skill of leading through effective feedback with your employees, but it’s nowhere near the skill of managing. Do you possess the coaching and leading skill set?
What we focus on in this course:
- Learn the characteristics of a good coach.
- Assess your current coaching skills and determine opportunities for improvement.
- Learn how employees benefit from coaching.
- Explore the differences between coaching individuals, and coaching teams.
- Learn the three main reasons for poor employee performance.
- Learn the Seven-Step Coaching Model.
- Learn and practice "The Two Minute Challenge."
Currently no events are scheduled