Job Applicant FAQs

How do I apply for a job?

Applications can only be submitted through our online system (current state employees click here). We do not accept applications submitted by mail, fax or email.

How do I get assistance with the application process?

In addition to these FAQs, you can accessJob Applicant Tips for more information.

Can I print a job posting?

Yes - with the job posting displayed on your screen, hold down the Ctrl and P keys, to print the screen.

If I don't have a computer, where can I go to apply for jobs?

Contact friends and family who have computers. Public libraries often have computers available to the public, or you can go to any Job Service location. You can even apply using a tablet or smart phone!

Can I print out the job posting?

Yes, after clicking on the job posting, do a Ctrl-P.

I forgot my User ID or password. How do I reset them?

Under the Sign In link from the Job Search page, you have three options:

  • Forgot your password? Click ‘Forgot Password’ link. Enter your User Name. An email containing your password will be sent to the e-mail address you added when setting up your profile.
  • Forgot your User Name? Click ‘Forgot User Name’ and enter the email address you added when setting up your profile. An e-mail containing your User Name will be sent to the email address you added when setting up your profile. If you do not remember the e-mail address you used when you set up the account, you will need to register again. NOTE: If you attempt to use the same email address that was used in the previous account, the system will not accept the email address again. Either use a different email address or retrieve your user name and password by following the previous two steps. 
  • Forgot your user name, password, and don't know the email address used? You will need to register again.
    • If you attempt to use the same email address that was used in the previous account, the system will not accept the email address again. Either use a different email address or retrieve your user name and password by following the steps above.

How do I register an account?

From the Job Search page, select ‘New User’ in the top right corner. Enter all fields as required in the pop-up box. Click ‘Register.’ You only need to register once; be sure to remember your user ID, password, and email that you used when registering.  

I don't have an e-mail account. Where can I go to get one?

There are several websites that offer free e-mail accounts such as and

Do I need to register an account to search the job postings?

No, you only need an account when applying for posted jobs.

How do I cut and paste my resume or other information into my online application?

You can cut or copy information from Word, WordPerfect or any text document and paste it to your application:

  1. Select the text that you would like to move.
  2. Opposite click on the selected text and choose 'cut' or 'copy.'
  3. Move the mouse cursor over the location where you want the text to go.
  4. Opposite click and select 'paste.'

Can I cut and paste my personal resume and skip the rest of the application?

No, you must complete the entire application/resume. If you only cut and paste your resume, you may not be considered further.

What are the magnifying glass and other symbols for?

magnifying class Looks up choices from a list. It is recommended that you use this icon whenever available.

calendar Opens the calendar used to select a date by the click of a mouse.

book with checkmark This symbol is used for running spell checker.

plus symbol in blue box Use the plus buttons to add additional information.

trash can Use the trash can button to remove any additional information.

I keep getting a red box and an error message, what am I doing wrong?

The red box indicates that your entry in the highlighted area does not exactly match anything in our list. Clear out any typing in the red area and use the magnifying glass or drop down arrow feature to the right.

How do I enter my foreign education?

Choose the country of the school from the drop down list. If available, also choose the state or county of the school from the appropriate fields. Enter the name of the school in the ‘School Description’ field.

I have used the search feature and I do not see my school. How do I enter my College/University?

Enter the name of your accredited school in the ‘School Description’ text box.

I have used the search feature and I do not see my major. How do I enter it?

You can either select a major that is a close match to your major, or you can enter the major in the ‘Major Description’ field.

How many references can I add?

The system will allow you to add as many references as you like. It is recommended that you add at least three professional references, preferably present and/or past supervisors.

Can I attach a document during the application process?

Yes. Additional or required documents can be attached in the Attachments section.

I’ve already attached my document for one opening; do I need to attach it again?

Yes. You’ll need to attach a new document for each opening, even if you have done so before.

How do I edit my submitted application/resume?

Once your application has been submitted, only changes to your contact information through the My Account Information link at the top of the Job Search page can be made. 

How do I edit my contact details?

For prospective employees, click on the ‘My Account Information’ link from the Job Search page. Once you have completed your update, click Save.

How do I know where the job is located?

The location of the position is listed within the job posting information.

What happens to my application after it is submitted?

Provided that you meet the initial screening criteria, your application is reviewed. If decided that they would like to set up an interview, you will receive a call from the hiring agency.

How do I contact someone about the job opening?

The contact information for the job opening is located in the job posting.

How can I tell the status of my application?

Select ‘My Activities’ to view the jobs for which you have applied and the status of those applications. ‘Not Submitted’ indicates that you have not completed or submitted your application.‘Submitted’ indicates that you have completed and submitted your application.

What if I apply for a job and I am no longer interested?

Once you have submitted your application for a position, you cannot retract your application. You do not need to contact anyone if you are no longer interested, but should you be contacted to set up an interview, state your intent at that time.

System Requirements Questions

  • Which Internet browsers are supported?
    • Internet Explorer 8, 9, 10, or 11
      • Try using in compatibility mode if it doesn't work
    • Google Chrome
  • Are there any Internet browsers that do not work at all in applying for jobs?
    • Yes. Opera is not compatible.
  • I have a dial-up connection, is there anything I need to be aware of?
    • Yes, Please move slowly through each page as you enter information and make selections by using the magnifying glass or drop down list. Each page of the application refreshes after new data is added. If you move through the page too quickly, you could get ahead of the system and create an error.
  • What should I do if I get kicked out of the system or receive odd error messages?
    • You may need to clear your Internet browser's cache, update your security settings, and allow pop ups.  When using Internet Explorer 8.0 (or higher):
      • Click Tools, Delete Browsing History.
      • Select the check box next to Temporary Internet Files and Cookies (the rest of the boxes should be unchecked.) Click Delete.
      • Click Tools, Internet Options, ‘Security’ tab, Trusted Sites, and Sites.
      • Copy and Paste the website into the ‘Add this website to the zone’ field,
      • Click Add and Close.
      • Click Tools, Pop-up Blocker Settings.
      • Copy and Paste the website into the 'Address of website to allow' field.
      • Click Add and Close.
    • To be safe, you can try completely shutting down your computer and restarting it and then going back to our website and trying again.
  • I am getting a PeopleSoft login screen, what should I do?
    • This screen is coming up because you either clicked the 'Current State Employee' button or because our website tried to pass your computer a cookie and your browser didn't accept it. Try closing down all of your browser windows, launch a new browser, and try again. If that doesn't work, make sure you have cookies enabled.
  • Who can I contact for reasonable accommodations with the application process?
    • Refer to the contact person on the Job Posting.
  •  What if I have additional questions?
    • Refer to the contact person on the Job Posting.