• A grievance is a dispute or disagreement between an employee and the employer over a complaint or certain employer actions.
  • Each agency is required to have a grievance procedure.
  • The grievance procedure must involve the use of a standard form and certain steps and provisions.
  • Some grievances may be appealed to Human Resource Management Services following completion of the agency's grievance process.


  • Each party to a grievance should attempt to resolve the dispute at the lowest possible level.
  • Supervisors and managers should make a concerted effort to learn the facts associated with a grievance before responding to it.
  • Human Resource Management Services has a model¬†form, SFN 18409 Employee Grievance,¬†available for agency use.


NDAC 4-07-20
NDAC 4-07-20.1
NDAC 4-07-20.2
NDAC 4-07-21