The Work Management System Reports feature is now available for users with Contact Types of Lead Request Manager, Director, Supervisor, and Request Manager. If a user is eligible to view reports, the Reports Menu page will display the available reports. If a user is not eligible to view reports or a user is eligible but no reports are available, the Reports Menu page will display the message "No Reports to display for your access".
The WMS Reports feature allows users to schedule reports in batch mode or generate online reports real time. There are no billing charges for generating and viewing WMS Reports. Five reports are available free of charge at this time. Should additional reports be required, a WMS programming service request will need to be submitted. Requesting additional programmed reports will be a billable item.
Reports Currently Available:
To Setup a Batch or Real Time Report For Your Agency:
ITD Customer Services will set up the report for you. You will receive an email notification when the service request is completed.
To View a Batch Report:
A new browser window will open and your report will be displayed.
To Generate a Real Time Report:
A new browser window will open and the message "Please wait, the server is processing your request" will display. Your report will display after being processed.
Note: If you are using pop-up blocker software you may have to temporarily disable that software to view your report. Most software allows you to 'temporarily' or 'always' allow pop-ups from a web site and should prompt you when the report is generating. Please consult your PC technical support if you need assistance with your pop-up blocker software.
The following reports are available to all ITD Divisions:
The following reports are available to the ITD Software Development Division: