The Social Media Users Group (SMUG) was created to bring together individuals across state government to share social media best practices. It has since expanded to include discussion around all digital media.
The SMUG meets quarterly from 9:00 AM - 11:00 AM. All state agencies are welcome to the meetings. To be included on the meeting invite and/or receive regular SMUG correspondence, please contact Cliff Heyne (firstname.lastname@example.org).
The SMUG is facilitated as part of ITD's Enterprise Communication Service, which is responsible for providing agencies communication resources and managing the ND.gov portal.
Quarterly meeting of the Social Media Users Group (SMUG).
Social Media Users Group (SMUG) meeting to discuss whole of government citizen experience strategy.
The Enterprise Citizen Experience (Cx) Service provides agencies with access to communication resources and training. Also part of this service is managing the official State of North Dakota web portal and State Website Platform.
This initiative is published in the 2017-2019 Strategic Plan and slated for completion during the 17-19 biennium. More details will be posted as the 17-19 biennium approaches