Workflow automates business processes to increase efficiency and automate decision-making.
Workflow technology has been in use for quite some time. Commercial applications of workflow were introduced in the early 1980’s. Today, several types of workflow are used extensively to increase processing efficiency and automate decision making. While the different types are similar in name, they are quite different in how they work.
Most organizations can benefit from the use of multiple workflow types. In many cases, one workflow system will hand off a workflow object to another workflow system for further processing. Having multiple solutions available ensures that users will have the tools they need to efficiently review and process work.
An Electronic Document Management System (EDMS) is a collection of technologies that work together to provide a comprehensive solution for managing the creation, capture, indexing, storage, retrieval, and disposition of records and information assets of the organization.