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Video communication enables face-to-face interaction in real time between two or more people using video and audio technologies.

Service Categories

Requesting Service

Contact ITD's Service Desk or utilize ITD’s online Work Management System (WMS) to submit a "Network" service request. ITD's Enterprise Service Level Agreement includes Service Level Objectives and Standard Intervals for Request Fulfillment.


H.323 Standard

H.323 is a standard communication protocol approved by the International Telecommunication Union (ITU) to promote compatibility in videoconference transmissions over IP networks. The H.323 standard facilitates how multimedia communications occur between terminals, network equipment and services, and is part of a larger group of ITU recommendations for multi-media interoperability called H.3x. H.323 was originally promoted as a way to provide consistency in audio, video and data packet transmissions in the event that a local area network (LAN) did not provide guaranteed quality of service (QoS). It is now considered to be the standard for interoperability in audio, video and data transmissions as well as Internet phone and voice-over-IP (VoIP) applications because it addresses call control and management for both point-to-point and multipoint conferences as well as gateway administration of media traffic, bandwidth and user participation.


Technology Showcase

Tuesday, April 29, 2014

On Friday, May 16, 2014, ITD Network Services Division will be holding a Technology Showcase event.

ITD Offers New Audio/Web Conferencing Service

Friday, October 11, 2013

ITD now offers audio/web conferencing using an Avaya product called Avaya Aura Conferencing (AAC).

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Associated Rates

Title Current Rate Current One Time Fee

Provides user access and authentication for desktop video client.


Web streaming is creating an audio/video broadcast for the purpose of viewing it online through a web browser. It is a way to convey information to a large audience in a one-directional format.

$25.00/DVME $650.00/DVME

All rates include 4.9% overhead charge.


What Our Customers Are Saying

ITD gives another 5 Star Service!!

Job Service ND
December 10, 2014