Video communication enables face-to-face interaction in real time between two or more people using video and audio technologies.

Service Categories

Requesting Service

Contact ITD's Service Desk or utilize ITD’s online Work Management System (WMS) to submit a "Network" service request. ITD's Enterprise Service Level Agreement includes Service Level Objectives and Standard Intervals for Request Fulfillment.


H.323 Standard

H.323 is a standard communication protocol approved by the International Telecommunication Union (ITU) to promote compatibility in videoconference transmissions over IP networks. The H.323 standard facilitates how multimedia communications occur between terminals, network equipment and services, and is part of a larger group of ITU recommendations for multi-media interoperability called H.3x. H.323 was originally promoted as a way to provide consistency in audio, video and data packet transmissions in the event that a local area network (LAN) did not provide guaranteed quality of service (QoS). It is now considered to be the standard for interoperability in audio, video and data transmissions as well as Internet phone and voice-over-IP (VoIP) applications because it addresses call control and management for both point-to-point and multi point conferences as well as gateway administration of media traffic, bandwidth and user participation.

Associated Rates

Title Current Rate Current One Time Fee
Desktop Video

Provides user access and authentication for desktop video client.

Web Streaming Services

Web streaming is creating an audio/video broadcast for the purpose of viewing it online through a web browser.

$25.00/DVME $650.00/DVME


ITD has implemented a new video conferencing service called Pexip. Unlike traditional solutions, Pexip allows users to connect and broadcast via a web browser without specialized software or hardware.

ITD now offers audio/web conferencing using an Avaya product called Avaya Aura Conferencing (AAC).


Technology ShowcaseEvent occurs on: Friday, May 16, 2014 - 1:30pmEvent

On Friday, May 16, 2014, ITD Network Services Division will be holding a Technology Showcase event.