This document outlines the characteristics of Information Technology Department’s (NDIT) Project Management service. In conjunction with NDIT’s Enterprise Service Level Agreement, it acts as a Service Level Agreement between NDIT and all customers that utilize the Project Management service.
For the purpose of this agreement, Project Management refers to a contracted service in which NDIT provides its customers with experienced professionals to plan, organize, secure, and manage resources needed to bring about the successful completion of specific project goals and objectives. Project management services can be contracted indirectly as part of an NDIT Software Development venture where NDIT is hired to undertake the Design, Development and Implementation (DDI) effort, or directly for a variety of other initiatives.
A complete description of Project Management as a Contracted Service is available on NDIT’s website.
Services provided by the project manager in all phases of the project include:
Within 5 working days of the project manager being assigned, they will:
Within 10 working days of the sponsor meeting, the project manager will:
Within 5 working days of the project charter being completed, the project manager will:
NDIT will provide assistance and coordination throughout the project phases of initiating, planning, executing, and closing.
The project manager will manage the process of:
The project manager will:
The project manager may act as the procurement officer, including:
On November 13, 2013, Information Technology Department and the Enterprise Architecture Review Board agreed to the terms of this document. Additional signatures may be provided as needed: