Mobile Device Management

Mobile Device Management (MDM) software secures, monitors, manages, and supports mobile devices deployed across the enterprise. MDM functionality typically includes over-the-air distribution of applications, data, and configurations settings for all types of mobile devices, including Mobile Phones and tablets. It can apply to both state-owned and employee-owned devices.  ITD offers serveral MDM solutions:

Microsoft Exchange ActiveSync

A mobile data synchronization technology and protocol developed by Microsoft for the Android data devices. Exchange ActiveSync provides push synchronization of contacts, calendars, tasks, and email between ActiveSync-enabled servers and devices.

Citrix XenMobile (formerly Zenprise MobileManager)

Provides a feature-rich management solution for iOS, Android, and Windows Mobile with full configuration, security, provisioning, and support capabilities.

Requesting Service

ITD's online Work Management System (WMS) may be used to submit an “Email/IM/RightFax/Quota” service request. Specify either BES, ActiveSync, or XenMobile activation.

Associated Rates

Title Current Rate Current One Time Fee
XenMobile Device Manager 8.75/device 75.00/device

Related Standards and Guidelines

Mobile Device Access Control

Establishes security procedures for access to mobile devices.