Mobile Device Management (MDM) software secures, monitors, manages, and supports mobile devices deployed across the enterprise. MDM functionality typically includes over-the-air distribution of applications, data, and configurations settings for all types of mobile devices, including Mobile Phones and tablets. It can apply to both state-owned and employee-owned devices.  ITD offers serveral MDM solutions:

Microsoft Exchange ActiveSync

A mobile data synchronization technology and protocol developed by Microsoft for the Android data devices. Exchange ActiveSync provides push synchronization of contacts, calendars, tasks, and email between ActiveSync-enabled servers and devices.

• Mobile Device ActiveSync Email Syncronization
• Mobile Device ActiveSync Password/PIN Resets

Citrix XenMobile (formerly Zenprise MobileManager)

Provides a feature-rich management solution for iOS, Android, and Windows Mobile with full configuration, security, provisioning, and support capabilities.

• Citrix XenMobile iOS Installation Instructions
• Citrix XenMobile Android Installation Instructions
• Citrix XenMobile Windows Installation Instructions

Requesting Service

ITD's online Work Management System (WMS) may be used to submit an “Email/IM/RightFax/Quota” service request. Specify either BES, ActiveSync, or XenMobile activation.