ITD provides hosting services (including computer processing and electronic storage of data) for the IBM iSeries platform. The IBM iSeries, formerly known as the AS/400, is a mid-range server designed for small businesses and departments in large enterprises.


ITD offers the AS/400 in our enterprise services hosting environment. We provide operational and infrastructure support that includes, but is not limited to, the following components:


  • A professional, raised floor data center equipped with redundant cooling and conditioned power which is supported by a UPS and generator.
  • Physical security is provided via a key card system with all access logged and monitored.
  • Facilities comply with the Enterprise Architecture Physical Access Security Standard2.


  • Solutions provided include rack space and professional-class server equipment designed for maximum availability with redundant components.
  • Hardware is acquired with vendor supplied warranty and support.
  • Hardware typically follows a 4-year replacement cycle.
  • When appropriate, shared or virtual hardware is used in order to minimize costs.
  • Hardware will be installed and configured in compliance with industry best-practices.
  • Firmware updates will be installed as needed.


  • Online transaction processing
  • Batch processing
  • Disk storage
  • Software installation and maintenance support
  • Operations support
  • Job scheduling
  • Tape back-up
  • Monitor system and resolution of problems

Extended Offerings

  • Monitoring & Alerting
  • Load Testing & Performance Tuning
  • Business Continuity

Requesting Service

ITD's online Work Management System (WMS) may be used to submit a "General Server" service request.

Setup time will depend upon the application being installed. Please involve ITD early in the project's planning phase to ensure a timely installation of non-production and production environments.

Service Level Agreements