Disk Storage & Backup
As agencies move towards less paper intensive processes (reducing physical storage costs) the need for electronic storage has increased significantly. ITD offers several levels of storage services, including automated backup services.
Tiered Solutions
- Basic Storage
- Designed for non-critical data that does not require high performance or high availability.
- File Share Storage
- Designed for critical documents, images, other non-transactional data that requires high performance and high availability.
- Premium Storage
- Designed for critical database and transactional data that requires high performance and high availability.
Backup/Recovery
Tapeless backup (disk-based) and tape storage is provided for all disk storage services.
Replication
Replication creates a real-time copy of data in both the primary and secondary datacenters and significantly improves recovery time in the event of a disaster.
Capacity Planning
Storage associated with non-enterprise services may be acquired either on-demand or in dedicated increments.
- On-demand
- Storage is billable per gigabyte of disk utilized. A traditional amount of growth is expected and additional capacity is inherently provided.
- Dedicated
- Storage is billed per terabyte of disk allocated. It must be acquired in a minimum of 1 terabyte increments, and additional capacity must be requested with a minimum lead-time of three months.
Requesting Service
ITD's online Work Management System (WMS) may be used to submit a "General Server" service request.
Service Level Agreements
Associated Rates
| Title | Current Rate | Current One Time Fee |
|---|---|---|
| Disk Storage - Basic (dedicated) | 275.00/TB | 3,150.00/TB |
|
Disk Storage - Basic (on demand)
Basic disk storage service is for data stored on ITD's central disk storage devices that does not require high availability or high performance. Data replication options are not available. Typical usage includes non-critical, non-transactional data. |
.35/GB | |
| Disk Storage - File Share (dedicated) | 175.00/TB | 2,000.00/TB |
|
Disk Storage - File Share (on demand)
File Share disk storage service is data stored on ITD's central disk storage devices. It is reserved for specific non-transactional data. Typical usage includes File and Print data and EDMS data. Data replication options are available. |
.25/GB | |
| Disk Storage - Premium (dedicated) | 300.00/TB | 4,750.00/TB |
|
Disk Storage - Premium (on demand)
Premium disk storage is data stored on ITD's central disk storage devices that requires high performance or high availability. Data replication options are available. Typical usage includes databases and transactional data. |
0.45/GB | |
|
TSM Disk Backup
Tape backup storage is provided for all disk storage services. |
.15/GB |