Desktop Video

Desktop video is a merger of video, telephone, and computer technologies for the purpose of delivering multimedia information and telecommunications capabilities at the individual computer workstation.

Desktop video is a service available for an individual's computer workstation in order to use voice and video to connect with room-based video conferencing systems or other desktop video users. Prominent video protocols used with desktop video applications include H.323, SIP, and WebRTC. Depending on the use case, sometimes a software client will need to be installed on the computer workstation that will utilize the system's web cam and mircophone for inputs and sometimes a standard web browser is all that is necessary. However, a USB headset for audio (microphone and speakers) is always recommended to avoid echo cancellation issues that can often plague a desktop video session. A desktop video client is regarded as a "single-user interface" and is not meant to replace a room-based video conferencing system that is capable of capturing video and audio from an entire room more accurately.

NDIT currently uses desktop video clients from Polycom including the RealPresence Desktop client and also uses the browser-based WebRTC protocol using the Pexip bridging platform.  State agencies that participate in the Microsoft O365 tenant also have access to Microsoft Teams for desktop video and collaboration.

Resources

Polycom

If you need access to a software client that can dial outbound and connect to H.323 endpoints/bridges, you can use Polycom's RealPresence Desktop client.  Just submit a Network Services WMS request to NDIT and you'll be given instructions on how to register your installed desktop video client with the Polycom Resource Manager.

PEXIP

The instructions below explain how to connect to a Pexip bridge call using just a Chrome web browser for client-less desktop video connections.

Associated Rates

Title Current Rate Current One Time Fee
Desktop Video

Provides user access and authentication for desktop video client.

8.50/client

News

ITD has implemented a new video conferencing service called Pexip. Unlike traditional solutions, Pexip allows users to connect and broadcast via a web browser without specialized software or hardware.