Desktop Video

Desktop video is a merger of video, telephone, and computer technologies for the purpose of delivering multimedia information and telecommunications capabilities at the individual computer workstation.

Desktop video is a service available for an individual's computer workstation in order to use voice and video to connect with room-based video conferencing systems or other desktop video users. A prominent video protocol used with this application is H.323 video protocol although SIP protocol is also supported. A software client will need to be installed on the computer workstation that will utilize the system's web cam and mircophone for inputs. However, a USB headset for audio (microphone and speakers) is always recommended to avoid echo cancellation issues that can often plague a desktop video session. A desktop video client is regarded as a single-user interface and is not mean to replace a room-based video conferencing system that is capable of capturing video and audio from an entire room more accurately.

ITD currently uses desktop video clients from Polycom including the RealPresence Desktop client and Polycom CloudAXIS.



After submitting a Network Services WMS request to ITD, you'll be given instructions on how to register your installed desktop video client with the Polycom Resource Manager.


Polycom CloudAXIS

Polycom CloudAXIS is used for remote video participants that will join a video event via an e-mail invitation.

Associated Rates

Title Current Rate Current One Time Fee
Desktop Video

Provides user access and authentication for desktop video client.



ITD has implemented a new video conferencing service called Pexip. Unlike traditional solutions, Pexip allows users to connect and broadcast via a web browser without specialized software or hardware.