In an effort to provide basic guidance on software use, ITD maintains this list of links to official manufacturer training guides for software commonly used by agencies.

Windows 10

Getting Started - Windows 10 is full of new features and improvements. View Microsoft's Get to Know Windows 10 video for a brief overview.

Keyboard Shortcuts - Keyboard shortcuts are combinations of two or more keys that perform a task that would typically require a mouse or other pointing device. They can save you time and effort as you use Windows and other apps. View the entire list of Windows 10 keyboard shortcuts.

Office 2016 and 365

Check out what is new and Improved in Office 2016 for Office 365. If you haven't installed Office 365 you may refer to our Using Office 365 Apps guide.

Skype for Business/Lync

Office 365 includes Skype for Business (Lync) , which lets you have instant messaging (IM), audio and video conversations, and Skype for Business (Lync) Meetings.