Audio Conferencing is a managed communication platform between multiple sites that are linked by voice telecommunication devices.
Audio Conferencing is an essential communication tool used for business meetings, project management, seminars, credit classes, training sessions, public information discussions, conference planning sessions, employment interviews, unemployment hearings, professional development programs, and many other business needs.
ITD now offers audio/web conferencing using an Avaya product called Avaya Aura Conferencing (AAC). It is an individual reservationless audio conferencing application with web collaboration features. Individuals have the ability to schedule meetings in advance or launch them ad hoc for their agency. Voice participants can connect using a conventional desk phone, cell phone, or VOIP enabled web browser.
Individual AAC accounts are required for any user in your agency wishing to host an audio or web conference event, however, accounts are not required for individuals simply participating in the event. Each account will have the ability to host up to 25 participants per event. If more participants are required, a request can be submitted to increase the number on a case-by-case basis.
The web-browser component of AAC can be used to present or view information, manage the conference, or participate in the conference in place of a conventional phone.
To request this service, ITD's online Work Management System (WMS) may be used to submit a "Telecommunications" service request.
Voice services include dial tone and telephone support as well as consulting, design, and engineering of voice technologies and applications.