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Audio/Web Conferencing

Audio Conferencing is a managed communication service between multiple sites that are linked by voice telecommunication devices.

Audio Conferencing is an essential communication tool used for business meetings, project management, seminars, credit classes, training sessions, public information discussions, conference planning sessions, employment interviews, unemployment hearings, professional development programs, and many other business needs.

Audio Conferencing Pointers

  • Speak directly into the receiver
  • Identify yourself when you speak
  • Make sure you are in a quiet room with no background noise
  • Avoid excessive movement, keyboarding, or jostling of papers
  • Put the phone on mute when you are not talking 

Audio/Web Conferencing

ITD now offers audio/web conferencing using an Avaya product called Avaya Aura Conferencing (AAC). It is an individual reservation less audio conferencing service with web collaboration features. Individuals have the ability to schedule meetings in advance or ad hoc. They can participate using a conventional desk phone, cell phone, or VOIP enabled web browser.

Individual AAC accounts are required for any user wishing to host an audio or web conference event, however, accounts are not required for individuals simply participating in the event.  Each account will have the ability to host up to 25 participants per event. If more participants are required, a request can be submitted to increase the number on a case-by-case basis.

The web-browser component of AAC can be used to present or view information, manage the conference, or participate in the conference in place of a conventional phone.

Requesting Service

To request this service, ITD's online Work Management System (WMS) may be used to submit a "Telecommunications" service request.

AAC Quick Reference Guide

ND University System's Advanced Learning Technologies

Associated Rates

Title Current Rate Current One Time Fee
$16.75/conf. number $155.00/conf. number

All rates include 4.9% overhead charge.


What Our Customers Are Saying

Very good service, easy to work with.

Ransom County City/County Public Health
March 3, 2015