Anti-Virus/Spyware software is used to prevent, detect, and remove malware, including viruses, worms, and spyware. A desktop firewall, an optional part of the Anti-Virus/Spyware software provided by ITD, protects computers by controlling what can be sent or received from a computer connected to the Internet.
State agencies receive Symantec's Enterprise Endpoint Protection as a component of their Technology Fee. Political Subdivisions that don't pay the Technology Fee may still purchase the Symantec Anti-Virus and benefit from the enterprise license agreement.
ITD's online Work Management System (WMS) may be used to submit a "Generic" service request.
ITD has entered into a enterprise license agreement with Symantec for Norton Anti-Virus.
Network access charge is assessed for each state FTE for statewide area network access and other network services.
Network access charge is assessed to each gigabit speed device connected to the statewide area network.
Policies and responsibilities for the use of Anti-Virus and Anti-Malware tools
Desktop Support is a holistic approach to managing all of the personal computing devices within an organization, including laptops, tablets, and mobile phones.