Anti-Virus/Spyware and Desktop Firewall

Anti-Virus/Spyware software is used to prevent, detect, and remove malware, including viruses, worms, and spyware. A desktop firewall, an optional part of the Anti-Virus/Spyware software provided by ITD, protects computers by controlling what can be sent or received from a computer connected to the Internet.

State agencies receive Symantec's Enterprise Endpoint Protection as a component of their Technology Fee. Political Subdivisions that don't pay the Technology Fee may still purchase the Symantec Anti-Virus and benefit from the enterprise license agreement.

Anti-Virus Benefits

  • Real time protection - If you receive or open a file that has a virus on it and you didn’t have antivirus software, it would immediately infect your machine.  Because Symantec will be installed, it will scan the file as you receive or open it.  If it does have a virus, it will notify you and quarantine the file.
  • Weekly scan - If there is a file that does get infected with a known virus on your machine, it will be picked up during a scan. Symantec is set to run a full scan each week to ensure your device is clean.
  • Increase computer performance - When a virus is installed on a computer, it may cause your machine to run sluggish. Preventing the virus from attacking your computer will allow your computer to run at its best.
  • Protection of sensitive information - Many people deal with sensitive information that needs to be stored securely. Symantec can assist with protecting this data by preventing breaches due to known viruses before they happen.

Desktop Firewall Benefits

  • End user control - The state network utilizes a firewall, among other components, to protect all devices on the network. A Desktop, or personal, firewall protects a single computer. Because desktop firewalls reside on individual devices, they give users more control over how their devices interact with the network. For example, network access of individual applications can be controlled and changed automatically based on the network they are connected to.
  • Protection outside the state network - When a work device is used on a personal or public network, it is exposed to more risk than when connected to the state network. A desktop firewall can help mitigate that risk by controlling network traffic no matter what network a device is connected to.

Requesting Service

ITD's online Work Management System (WMS) may be used to submit a "Generic" service request.

Associated Rates

Title Current Rate Current One Time Fee
Anti-Virus Client (Political Sub Only)

ITD has entered into a enterprise license agreement with Symantec for Norton Anti-Virus.

Technology Fee

Network access charge is assessed for each state FTE for statewide area network access and other network services.


Related Standards and Guidelines

Anti-Malware Standard

Policies and responsibilities for the use of Anti-Virus and Anti-Malware tools