ITD now offers audio/web conferencing using an Avaya product called Avaya Aura Conferencing (AAC).
During the month of October, organizations around the world observe Customer Service Week to celebrate the efforts of customer service.
ITD's Annual Report, "The Power of IT," highlights each division's key accomplishments over the past fiscal year. This report also displays agency dollars spent for ITD services and compares rates against other providers of similar services.
Apple opened up its servers for users to download the new software, iOS 7, on Wednesday, September 19, 2013. The latest software version is compatible with iPhone 4 and iPad 2 tablets and later versions.
The North Dakota GIS Users Conference was a successful event with over 195 registered attendees from state agencies, counties, cities, higher education, utilities, and the private sector. The conference was held at the very nice Alerus Center in Grand Forks. The first keynote presentation, "Unmanned Aircraft: Turning Potential into Reality" was provided by
North Dakota received an “Honorable Mention” for its Large Information Technology Project Collaboration from the 2013 National Association of Procurement Officials George Cronin Award for Procurement Excellence.
ITD has been doing preliminary testing for Windows 8, a version of Microsoft Windows operating systems developed for use on desktops, laptops, and tablets.
The 63rd Legislature passed SB 2021 in which Section nine of that bill requires the Information Technology Department (ITD) to perform a “study of all state agencies' information technology desktop support.
The GIS Strategic Plan has been updated for the 2013-2015 Biennium. To view the
Recently, I have seen a couple ITSM tickets submitted about users having problems working with files in FileNet. While troubleshooting the problem, we discovered that the user was trying to u