FrontRange HEAT 2013 Case StudyPosted: Monday, September 16, 2013 - 1:44pmNews

ITD is moving closer to migrating to FrontRange’s new product platform, HEAT 2013, and had been asked to participate in FrontRange’s Customer Reference Program. The results of ITD's Case Study were recently published on FrontRange's website.

Desktop Support StudyPosted: Friday, September 6, 2013 - 2:20pmNews

The 63rd Legislature passed SB 2021 in which Section nine of that bill requires the Information Technology Department (ITD) to perform a “study of all state agencies' information technology desktop support.

Gartner Webinars for SeptemberPosted: Tuesday, September 3, 2013 - 1:16pmNews

ITD is extending an invitation to learn about today's critical IT initiatives for free from Gartner Analysts. Join them for an hour and walk away with tactical advice that can impact your top initiatives.

Updated GIS Strategic Plan ReleasedPosted: Monday, August 26, 2013 - 2:51pmNews

The GIS Strategic Plan has been updated for the 2013-2015 Biennium.  To view the

Google Chrome is not supported by FileNetPosted: Wednesday, August 14, 2013 - 5:41pmNews

Recently, I have seen a couple ITSM tickets submitted about users having problems working with files in FileNet.  While troubleshooting the problem, we discovered that the user was trying to u

Teleform Batch Repair InstructionsPosted: Wednesday, August 14, 2013 - 3:56pmNews

Batches that look like they are stuck Identifying or Evaluating can be fixed by the operator most times, which eliminates the need to submit an incident.  Please share these instructions with

Changes to laws relating to SB2034, SB2033, and SB2021 went into effect on August 1, 2013. 

How to turnoff annotations when printing in FileNet viewerPosted: Thursday, August 8, 2013 - 3:29pmNews

In the FileNet Viewer, if you want to print out a file and don't want the annotations to be printed, you can hide them for printing purposes. 

EDMS User Group Meeting Slides 08/07/2013Posted: Wednesday, August 7, 2013 - 9:25pmNews

The August 7, 2013 EDMS User Group Presentation is available for review.

In-State Long DistancePosted: Friday, August 2, 2013 - 12:58pmNews

The statewide network, known as the North Dakota Statewide Technology Access for Government and Education network (STAGEnet) mission states that that it "will develop and enhance a statewide network to service its primary consumers".