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Cognos Business Intelligence Upgrade

ITD is planning to update IBM Cognos Business Intelligence (BI) applications from version 10.1.1 FP1 to version 10.2.0 FP1 in August 2013. This upgrade is to keep Cognos software up-to-date and no major changes are expected to effect existing functionality. Improvements include a number of bug fixes, interface changes, and a new optional in-memory-cube technology.

Changes Include

  • Enhancement to Workspace, currently known as IBM Cognos Business Insight.
  • Expanded browser support now includes Google Chrome and Apple Safari. Supported features include report viewing and Workspace.

Tentative Schedule

  • DEV: Sunday, July 14, 2013
  • TEST: Sunday, July 21, 2013
  • PROD: Sunday, August 18, 2013

Additional Information

  • To ensure a successful upgrade, there will be limited testing of core Cognos functions, and features that we know are critical to the Cognos community within state government.
  • We welcome and encourage those using Cognos with access to test or development to review their applications as the updates are applied.
  • Please contact ITD's Service Desk if you have any questions or problems.


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This process is amazing! Above and Beyond how an agency can correct an erroneous customer id and data tagged to it.

OMB - Fiscal Management & Administration
March 23, 2015