17-19 Strategic: Develop a secure, cost-effective web portal framework

Start: July 20, 2016 - End: Tuesday, August 1, 2017Initiative Completed

Since the rise of the internet, North Dakota state agencies have used websites to provide critical government services. The state now has over 150 websites, which often act as the primary forum for government-citizen interaction. Historically, the state has done very little to coordinate the development, maintenance, or look and feel of these sites. Thus, the state’s current online presence is fragmented, leading to an inconsistent experience for citizens to interact with government, limited website patching abilities, and inefficient website development practices.

This project takes a step toward rectifying these issues by taking a holistic approach to promoting a coordinated online presence for state government. It builds on work ITD has already done to create efficiencies in website development, such as creating a Drupal website template, and follows enterprise approaches used by other states. The scope of this project isn’t to completely solve the issues, but to establish technology solutions and business practices that will start moving the state toward a more strategic, coordinated online presence. This will be accomplished through three main efforts:

  1. Creating a website development platform consisting of people, processes, and technology. This framework will provide a low cost, quick to deploy Drupal website offering; facilitate enterprise reuse; and utilize an efficient, repeatable maintenance approach.
  2. Modernizing the State Portal (www.nd.gov) by reorganizing, re-theming, and rewriting the site on a new technology platform. The portal will set the foundation for a Public Website Brand Guide, which will guide agencies on site theming and structure, regardless of the actual website vendor or technology platform.
  3. Establishing an “ND Online Program” tasked with managing the State Portal and new website development platform, as well as other enterprise initiatives, such as the ND Login (citizen-facing North Dakota account used for accessing numerous state apps).

Milestones

July 20, 2016

Start

Wednesday, July 20, 2016

Current Milestone

Establish Initiative

Define initiatives in the 2017-2019 Strategic Plan.

Monday, May 9, 2016

Current Milestone

Project Origination

Wednesday, November 2, 2016

Current Milestone

Project Planning

In this phase, the requirements for the state portal and website development framework will be completed, and the ND Online Program and related groups and processes will be created.

An after-analysis estimate will be provided, which will allow the execution phase to be scheduled. 

Saturday, July 1, 2017

Current Milestone

Project Execution

Tuesday, August 1, 2017

Current Milestone

Project Completion

The State Website Platform has been officially launched and is available to agencies for use. Several agencies, such as the Office of the State AuditorEducation Standards and Practices Board, and Department of Labor are already using the platform.