Since the rise of the internet, North Dakota state agencies have used websites to provide critical government services. The state now has over 150 websites, which often act as the primary forum for government-citizen interaction. Historically, the state has done very little to coordinate the development, maintenance, or look and feel of these sites. Thus, the state’s current online presence is fragmented, leading to an inconsistent experience for citizens to interact with government, limited website patching abilities, and inefficient website development practices.
This project takes a step toward rectifying these issues by taking a holistic approach to promoting a coordinated online presence for state government. It builds on work ITD has already done to create efficiencies in website development, such as creating a Drupal website template, and follows enterprise approaches used by other states. The scope of this project isn’t to completely solve the issues, but to establish technology solutions and business practices that will start moving the state toward a more strategic, coordinated online presence. This will be accomplished through three main efforts:
Define initiatives in the 2017-2019 Strategic Plan.
In this phase, the requirements for the state portal and website development framework will be completed, and the ND Online Program and related groups and processes will be created.
An after-analysis estimate will be provided, which will allow the execution phase to be scheduled.
The State Website Platform has been officially launched and is available to agencies for use. Several agencies, such as the Office of the State Auditor, Education Standards and Practices Board, and Department of Labor are already using the platform.
Find resources and standards to help your agency manage your social media presence.
Managing the wide variety of digital assets - audio, video, and images - is not an easy task. Learn about the resources available to you as a state agency.
The Enterprise Citizen Experience (Cx) Service provides agencies with access to communication resources and training. Also part of this service is managing the official State of North Dakota web portal and State Website Platform.
The Social Media Users Group (SMUG) was created to bring together individuals across state government to share social media best practices. It has since expanded to include discussion around all digital media.