Wednesday, February 10, 2016 -
12:00pm to 2:00pm

Location Details: 

Information Technology Dept.
Room 438
4201 Normandy Street North
Bismarck, ND 58503

Meeting Agenda:


Time Topic Presenter

Update on EA Activity

Jeff Quast


Update on ITD Activity

  • Brown Bag Lunch - review
  • SCCM Update
  • Application Inventory Update
  • Active Directory SLA
  • Remote Support Tool Update
Jeff Quast
1:40 Office 2016 & Update Channel Ron Zarr
2:00 SharePoint Update Karly Berger
2:20 OneDrive Update Dan Sipes

Digital Communications Update

  • ITD Branding Guidelines
  • Digital Assets Management
  • NASCIO Awards Nominations
  • NDGOV Portal Contact App
  • ND Cybersecurity Conference
Cliff Heyne
2:55 Future Agenda Items  


Meeting Recap:

Update on ITD Activity
  • ITD has deployed a new SCCM server that is fully Windows 10 compliant and would like to move all users in the next month. The process pushes a new client to end user machines and requires a new Console tool on admin machines.
  • ITD is waiting for five remaining agencies to submit the Application Inventory information requested in December.
  • ITD is developing a new Service page and Service Level Agreement for Active Directory, which may afford the opportunity to clean up the Active Directory and Email standards.
  • ITD has purchased a few licenses to use the Dept. of Emergency Services’ Remote Support Appliance and is reviewing how to offer an Enterprise Service for agencies.


Office 2016 & Update Channel
  • Ron Zarr reviewed the latest developments with MS Office 2016 and Office 365.
  • Office 2016 was released yesterday for versions installed with the Office 365 Click-to-Run method, and will be available February 23rd on the portal for others.
  • 2016 includes Skype for Business, which doesn’t integrate with the state’s Avaya Phone system because MS has removed the API to provide that connection. The Avaya Plugin has been updated and offers click to call and works as a soft phone. ITD is currently testing the plugin and hopes to complete in the next couple weeks.
  • The 2016 update can be blocked in WSUS until the agency is ready for it. If agencies have the older volume license, Visio may not work with Click to Run, and the issues are difficult to reproduce and document. There is also no version of InfoPath in Office 2016, as that product is being phased out, but agencies should be able to install the existing 2013 version.
  • Office 2013 End of Support was initially announced as September 2016, but has now been changed by Microsoft to February 2017.


SharePoint Update
  • Karly Berger reviewed Microsoft’s roadmap for SharePoint and the impacts it will have on licensing options. Currently there are two platforms, Foundation (WSS) and Enterprise, but MS has announced there will be no on premise version of Foundation in SharePoint 2016. The two options will be SharePoint Online and Enterprise on premise, but the online version is not up to par with Foundation at this point.
  • ITD is planning to run/support Foundation 2013 through the 17-19 biennium, but agencies should plan for rate increases in 17-19 for continued use and/or migration costs. There is no guarantee Microsoft will continue to support 2013 that long.


OneDrive Update
  • Dan Sipes shared with the group that ITD is testing Office 365 and OneDrive and had planned to use OneDrive aggressively to replace personal file shares. Testing has identified some security and usability concerns, like not being able in some cases to technically separate work and personal data, and certain file types not being supported on OneDrive for Business.
  • There appear to be no concerns with the security of the actual MS cloud service, but External Sharing is currently disabled, so OneDrive for Business would not provide the type of sharing features that users are asking for.
  • ITD continues to research how to address non-enterprise solutions like Dropbox to provide direction on hosting waivers and security.
Digital Communications Update
  • Cliff Heyne reviewed several ITD communications tools and ongoing initiatives.
  • ITD Branding Guidelines – ITD has developed guidelines for how to use photos, colors, fonts, service icons, etc. for branding purposes and ITD communications. Several other agencies have similar guidelines or are working on them.
  • Digital Assets Management - ITD has begun trying to develop business requirements, cost projections, and architecture options for an enterprise tool to manage videos, audio clips, and photos. The biggest factors will be agency participation and the types and cost of storage.
  • NASCIO Awards Nominations – If agencies have a project in mind to submit, Mr. Heyne could help write the report. Two projects were submitted last year, eTranscript and NDHIN, and both were finalists. NASCIO has not released 2016 categories yet but should be doing so soon.
  • NDGOV Portal Contact App - The behavior and content of the email that is submitted to users from the contact app has been updated because some employees were reporting the email they received as phishing email. If the public uses the generic Contact Us form to submit a question, it creates a service ticket and the Service Desk closes the ticket and routes the email to the agency’s Info account.
  • The ND Cybersecurity Conference is being held in Fargo on February 17th on the NDSU campus. See the news item on ITD’s website for more information.


Open Discussion/New Topics
  • The group discussed the ITCC’s recurring meeting schedule, since some members and interested parties are unable to attend as often as they would like. The group discussed possibly moving the ITCC meeting to the 3rd Wednesday of each month, which would also allow the Technology Architecture to meet before ITCC.
  • Dan Sipes reviewed a security RACI that ITD is working on to clarify the roles and responsibilities for NIST security categories and sub categories. ITD is vetting the RACI now and will engage agencies soon.
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