nd.gov - The Official Portal for North Dakota State Government
North Dakota: Legendary. Follow the trail of legends

Reply to comment

Hard work and Handshakes

Gary Vetter's picture

If you watch the national news, you can’t help but appreciate ND’s culture of cooperation. While others resort to fist pounding and finger pointing, North Dakotans continues their tradition of hard work and handshakes. This spirit is evident in the results of ITD’s 2012 Annual Customer Survey.

This year, 66 IT coordinator, business professional, and agency leaders responded with an overall satisfaction rate of 89%. It’s reassuring to see that 92.3% of customers consider ITD their trusted business partner and that 92.2% believe ITD provides services that meet their business needs. This is the foundation upon which we can build stronger relationships, provide a more positive customer experience, and improve the value and timeliness of services.

Customer feedback continues to be one of the most effective means for identifying strengths and opportunities. Thank you for participating in the process and for partnering with ITD to build a better future.  Together, though hard work and handshakes, we will be legendary.


The content of this field is kept private and will not be shown publicly.

What Our Customers Are Saying

Danika, Thanks again for your assistance and fast turnaround time on this ticket.

Bank of ND
March 13, 2015