Director of Information Technology Service Management

Hemal Basra is the Director of IT Service Management and End User Compute. His previous role was with BP where he led IT Service Management initiatives globally, centralizing Service Desk & creating a solid framework for IT Service Delivery. In addition to senior roles with BP, Basra spent nearly a decade at Hewlett-Packard in various leadership positions managing global IT teams where he managed diverse information systems, technology infrastructures, and operational settings such as hybrid environments (on-premise & cloud), database management, SAP ERP platforms, information security, and compliance.


Hemal holds a Bachelor's degree in Mathematics and MBA from the University of Colorado at Denver, He is ITIL V3 & SAP Basis Certified. Hemal has a daughter Mahi & son Ruhan. During his free time,  he loves to ride his motorcycle, travel, learn about new cultures, skiing, and hiking.