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North Dakota Human Resource Management Services

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600 E Boulevard Ave
Dept 113
Bismarck, ND 58505-0120

Phone · 701.328.3290
Fax · 701.328.1475
Email · hrms@nd.gov

Employment Verification · 701.328.2677

Training for ND State Employees

This Month's Spotlight on Training - Dealing With Difficult People

The course “Dealing with Difficult People” we address what difficult behavior really means, and where it may come from.  Did you know there are 12 different difficult behavior styles?  We can help you with identifying those styles and learn to deal with them taking the high road!  This course doesn’t promise to solve all of your people problems, but it does provide specific tools that you can use in real situations.   It’s also designed to help each participant develop a level of self-awareness in how our own personality traits can make us appear difficult to others; and maybe that’s the base issue.  Come find out……..

Some previous participants have said:

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