Special Handling Payments 415-35-35
Duplicate Dates 415-35-35-05
(Revised 6/1/2025 ML #3914)
The integrated eligibility system is programmed to reject any bill which has the same delivery date as a payment already made. Anytime a bill has the same delivery date as a previously made payment, special handling will be required regardless of whether it is an emergency, premium, miscellaneous, or vendor-submitted payment.
Occasionally a vendor will receive only a partial payment for an invoice. This most often occurs when the vendor has submitted a bill incorrectly. The vendor will not be able to bill for the balance of the partially paid delivery themselves.
The delivery date must NOT be changed. A special handling payment can be issued by the Human Service Zone (HSZ) worker using the correct date and selecting the corresponding checkbox.
The correct fiscal year is determined by the date the Emergency Assistance application is taken:
- If taken before October 1, enter it under the previous fiscal year.
- If taken after October 1, enter it under the current fiscal year. (See 415-35-35-10)