(Revised 6/1/2025 ML #3914)
Eligible households can receive heating assistance benefits for a primary and secondary heat source for the eligible household’s living unit only.
Allowable energy-related costs which may be billed directly to LIHEAP at any time during the calendar year included:
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Energy sources such as oil, propane, natural gas, electricity, wood, kerosene, and coal.
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Note: When a household identifies electricity as a heat source, it will ALWAYS be listed as the primary source of heat in the case file.
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Incidental costs, if normally billed to the household, including:
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Propane tank rental
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Wireless monitoring devices
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Set-up or hook-up charges/ Connection and re-connection charges
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Leak-check charges
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Same day delivery charges
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Regulators
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Propane Tank rentals
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PropaneTank rentals must be billed year round.
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Use energy type "08-Tank Rental" to bill for these charges.
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Assistance with tank rental charges prior to eligibility must be handled through emergency assistance.
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LIHEAP does not purchase tanks or pay installment payments for tanks which are on a purchase contract.
Wireless Monitors
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Wireless Monitor charges can be billed year round.
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Use energy type "08-Tank Rental" to bill for these charges.
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Assistance with wireless monitor rental charges prior to eligibility prior to eligibility must be handled through emergency assistance.
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LIHEAP will not pay for wireless monitor installation charges.
Set-up or Hook-up Charges
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The set-up or hook-up of a new tank or the connection or reconnection of a tank, service, or utility can be billed any time during the calendar year.
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Use energy type "16-Setup/Hook-up Costs" to bill for these charges.
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Assistance with setups or hook-ups or the connection or re-connection of a tank, service, or utility prior to eligibility must be handled through emergency assistance.
Same Day Delivery Charges
Same-day delivery charges or leak check costs, can be added to the delivery cost.
Leak Check Charges
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Leak check charges can be added to the cost of the delivery.
Regulators
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Regulators are the client's property, therefore the replacement charges for obsolete or non-functioning regulators, along with the miscellaneous costs needed for the hook-up of the regulator may be billed to LIHEAP.
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Use energy type "16-Setup/Hook-up Costs" to bill for these charges.
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These charges can be billed to the LIHEAP anytime during the calendar year.
Low Income Home Energy Assistance Program payments to vendors can be made ONLY for actual cost of allowable energy and services that are incurred by the customer during their period of eligibility. If the household is deemed eligible, home energy charges incurred prior to eligibility may be covered under emergency assistance.
Allowable heating-related costs are paid at the client’s established LIHEAP Share percentage.
