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Northwest Human Service Center: Region I

Northwest Human Service Center: Region I

Northwest Human Service Center is one of eight regional human service centers within the North Dakota Department of Human Services. The center provides help to individuals and families with concerns including personal and emotional problems, family and relationship issues, addiction, disabilities.

The center serves a three-county catchment area that includes Divide, McKenzie, and Williams counties, the Trenton Indian Service Area and part of the Fort Berthold Indian Reservation. This 6,100 square mile area is home to about 50,570 people.

Who we serve:

  • The center prioritizes serving youth and adults with severe and persistent mental illnesses and substance use disorders that other providers do not typically serve.
  • No one is denied access to services due to inability to pay, and there is a discounted/sliding fee available.

OPEN ACCESS Walk-in Behavioral Health Assessments - Supporting individuals in their time of need. No appointment needed.

  • Monday - Friday: 8 a.m. to 5 p.m.
  • How it works:
    • Individuals walk-in and tell staff they want to be assessed for a behavioral health need.
    • They meet with a triage specialist and the business office.
    • They are connected to services.
      • People with acute, severe symptoms are served right away. Others may be served within one to several days or may be referred to other community behavioral health service providers.

Staff: The staff includes professionals trained in the following specialties: psychiatry, psychology, licensed addiction counseling, social work, counseling, case management, nursing, vocational rehabilitation, and administration and support. Some services may be provided through contracts.

History: The Northwest Human Service Center was established in 1971 as a demonstration project. It operated under a local board of directors until 1982, when it was placed under state control. The center provides services that were previously handled by four separate agencies: the Area Social Service Center, Tri-County Mental Health and Retardation Service Unit, Vocational Rehabilitation, and the Williams County Alcohol/Drug Information, Counseling and Referral Center.

Regional Advisory Group: Northwest Human Service Center has a Regional Advisory Council which is comprised of representatives from each of the three counties.

Contact Information: Northwest Human Service Center


Monday - Friday: 7:30 a.m. - 5 p.m.

Regional Director: Char Ferrell

Northwest Human Service Center
P.O. Box 1266
316 2nd Avenue West
Williston, ND 58802

Phone: (701) 774-4600
Toll Free: (800) 231-7724
Crisis Line: (701) 572-9111
Toll Free Crisis Line: 1-800-231-7724
TTY: (701) 774-4692
Fax: (701) 774-4620

Vocational Rehabilitation Office:
Phone: (701) 774-4600

Watford City Outreach Office
By appointment
Phone: (701) 774-4600



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