Need Help?

This information is to help direct you to the right place for questions or issues you may be having. It is separated into two categories based on if you are an applicant or program recipient or a child care provider.

For people applying for or completing a review for SNAP, TANF, Medicaid or Child Care Assistance

• Forgot Login
• Forgot Password
• Technical issues filling out your application or review? If so, complete an online incident form to report your technical issue.

Do you have questions on:

• Your eligibility or benefits
• Filling out an application or review

If so, contact your local human service zone office (formerly called county social service office). To find contact information, click on your county using this North Dakota map.

Licensed or Registered Child Care Provider

• Forgot Login
• Forgot Password
• Need more information on the self-service payment portal
• Having technical issues with the self-service payment portal? If so, complete an online incident form to report your technical issue.

Do you have questions on:

• Payment requests for child care
• Child care certificates
• Child care policy

If so, contact your local human service zone office (formerly called county social service office). To find contact information, click on your county using this North Dakota map.

 

 

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