In response to the recently released VA Office of Inspector General (OIG) report that reviewed processes from June 6 through December 15, 2016 of the Veterans Crisis Line (VCL), the Department of Veterans Affairs released the following statement:
The Department of Veterans Affairs is proud to announce that the challenges with the Veterans Crisis Line have been resolved.
Prior to the opening of our new Atlanta call center our call roll over rate often exceeded 30%. Our current call roll over rate is less than 1%, with over 99% of all calls being answered by the VCL.
WASHINGTON – The Department of Veterans Affairs (VA) has published proposed regulations to establish presumptions for the service connection of eight diseases affecting military members exposed to contaminants in the water supply at Camp Lejeune, N.C.
The presumptive illnesses apply to active duty, reserve and National Guard members who served for no less than 30 days at Camp Lejeune between August 1, 1953 and December 31, 1987, and are diagnosed with the following conditions:
WASHINGTON – The Department of Veterans Affairs (VA) today awarded approximately $300 million more in grants under the Supportive Services for Veteran Families (SSVF) program to help thousands of very low-income Veteran families around the nation who are permanently housed or transitioning to permanent housing. The SSVF grant program provides access to crucial services to prevent homelessness for Veterans and their families.
WASHINGTON -- The Departments of Defense (DoD) and Veterans Affairs (VA) today announced its ongoing effort to ease the transition for service members who require complex care management as they transition from the DoD system of health care to VA or within each system. The effort is designed to ease the burden for service members and Veterans, who have suffered illnesses or injuries so severe as to require the expertise provided by multiple care specialties throughout both Departments.
WASHINGTON –The Department of Veterans Affairs (VA) today announced the awarding of 21 contracts worth up to $22.3 billion for information technology infrastructure improvements, cyber security and operations and network management.
WASHINGTON – Today the Department of Veterans Affairs (VA) announced that it has revised its regulation regarding the presence of animals on VA property. The updated regulation will ensure VA practices remain consistent with applicable federal law. It will also assist individuals entering VA facilities in developing a clear and consistent understanding of the criteria governing facility access for service animals.