The mission of the Office of State Tax Commissioner is to fairly and effectively administer the tax laws of North Dakota.
The vision of the Office of State Tax Commissioner is to instill the highest degree of public confidence in our integrity and reliability by providing prompt, accurate and courteous service while promoting compliance with the tax laws of North Dakota.
We treat our customers as we would want to be treated
Customer service comes first. The public, other government officials and our coworkers are our customers. Conduct business in a courteous, dependable and professional manner. Anticipate the unexpressed needs of our customers.
We extend cooperation and assistance to fellow public servants
Be consistent and accountable in our relationships with legislators, government officials and government personnel. Strive to earn respect for ourselves and elevate the public perception of all state employees.
We uphold the Taxpayer Bill of Rights
Recognize the rights of taxpayers. Provide an equal and meaningful opportunity for taxpayers to be heard. Educate taxpayers on their responsibilities and rights under North Dakota tax law.
We make wise and prudent use of all resources
Take seriously the responsibility the citizens of North Dakota have given us. Improve service through the effective use of technology and other resources.
We recognize employees are our biggest asset
Encourage personal and professional growth. Recruit and select well qualified employees based on high standards. Recognize the achievements of employees.
We recognize each individual's contribution to the team
Explore and implement leadership styles that encourage teamwork. Foster a work climate which builds on team strengths while encouraging individual initiative. Acknowledge all coworkers as members of the same team.
We value those with whom we work
Communicate with our coworkers in an open, honest and courteous manner. Respect our differences and consider the views of the entire staff