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  • What if the potenital claimant wants the agency to repair its damage immediately and/or ask for a commitment for payment?

What if the potenital claimant wants the agency to repair its damage immediately and/or ask for a commitment for payment?

Explain to the potential claimant that you and your entity do not have the authority to make that determination. Tell him/her that a report of the incident/accident will be forwarded to the Risk Management Division for processing. Refer the potential claimant to the Risk Management Division for questions (701-328-7584).