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Consumers
Home : SHIC : Volunteers
Volunteers

Nearly 100 volunteers help keep the North Dakota Insurance Department running smoothly every day. Eighty of those volunteers are involved with the State Health Insurance Counseling Program and are located across the state. Others help with office work at our two locations in Bismarck.

This section of the website contains resource information for our volunteers.

We are looking for volunteers who:
  • Enjoy helping others
  • Are dependable, understanding, patient and compassionate
  • Have good communication skills
  • Can protect client confidentiality
  • Have no conflict of interest
  • Are comfortable using a computer and the internet
  • Want to provide State Health Insurance Counseling (SHIC) services

If you are interested in learning more about volunteering at the North Dakota Insurance Department, contact:

Cindy Sheldon
Health Insurance Counseling Program Director
csheldon@nd.gov
1-888-575-6611

HAP network resources

Cost Sharing for Dual Eligibles (link)

Dual Eligible Beneficiaries (link)

Low Income Subsidy appeal form (link)

Low Income Subsidy Cost Sharing Tool (link)

Medicare Advantage pamphlet: Navigating Medicare Advantage (link)

Medicare Open Enrollment Period Guide (Jan. 1 to March 31) (link)

Medicare Part D-SEP's a Quick Guide (link)

Medicare Part D-SEP's Full Version (link)

Medicare Savings Program (QMB/SLMB and QI-1) (link)

Links
Centers for Medicare and Medicaid Services (CMS)
Comprehensive Health Association of ND (CHAND)
Families USA
Healthfinder
Kaiser Network
Medicare website
ND Department of Health
ND Department of Human Services
ND PERS
ND Senior Medicare Patrol
NeedyMeds.org
Noridian
Prescription Connection Application SFN 58370
SHIPtalk
Social Security online
TRICARE
US Department of Veterans Affairs
Documents
2009 Part D annual enrollment event schedule
File Size: 81.96 kb
Approved long-term care plans
File Size: 204.74 kb
Approved Medicare supplement plans
File Size: 74.23 kb
Long-Term Care Partnership Program General information
File Size: 91 kb
Low-income subsidy brochure
File Size: 1555.71 kb
Medicare Advantage Plans - What you need to know before you buy
File Size: 699.5 kb
Prescription Connection brochure
File Size: 1047.65 kb
Prescription Connection kids brochure
File Size: 651.59 kb
Seniors and Annuities
File Size: 148.49 kb
SHIC brochure
File Size: 432.3 kb
Turning 65
File Size: 793.55 kb