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Hamm reports $6.3 million recovered in 2013 for North Dakota consumers
 
Hamm reports $6.3 million recovered in 2013 for North Dakota consumers
BISMARCK, N.D.—North Dakota Insurance Commissioner Adam Hamm released the Insurance Department’s annual Consumer Assistance, Enforcement Action and Fraud Report today indicating almost $6.3 million was recovered or saved for North Dakota citizens in 2013 through Department intervention.
 
This number represents money recovered on behalf of North Dakotans through the Insurance Department’s hotline, through complaints filed by consumers against insurance companies and agents, and through investigations performed by the Department. It also includes benefits received through the Department’s Prescription Connection (PC) and State Health Insurance Counseling (SHIC) programs.
 
“Consumer protection is a top priority for this agency,” Hamm said. “We want people to understand they can call us with any type of insurance issue, big or small.”
 
Also included in the report are statistics on fraud and consumer contacts. In 2013, the Department received an all-time high of 158 fraud referrals, totaling $321,379.65 in actual losses. The Department hotline handled 15,103 phone calls, helped 212 walk-in clients and processed 195 formal complaints. The Department also handled 9,758 SHIC and PC contacts.
 
The complete 2013 Consumer Assistance, Enforcement Action and Fraud Report can be found at www.nd.gov/ndins/Communications/studiesandreports/consumerassistance. Consumers are encouraged to contact the North Dakota Insurance Department at 1-800-247-0560 with questions.
 
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North Dakota Insurance Department
600 E. Boulevard Ave.
Bismarck, ND 58505-0320
Phone 701.328.2440
Toll free 800.247.0560
Fax 701.328.4880

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