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Poolman Settles With Humana Over Privacy Breech
October 31, 2006 701-328-2440

Bismarck, ND - Insurance Commissioner Jim Poolman today announced that a settlement has been reached with Humana Insurance Company. 

The settlement is the result of two separate incidences of theft of Humana policy holders' private financial information, including names, addresses, social security numbers and bank routing information. These thefts have the potential to affect the personal information of around 126 North Dakotans, mostly seniors enrolled in Medicare Part D prescription drug plans. 

Poolman's order requires Humana to provide credit monitoring services for one year for every affected customer who requests it. In addition, Humana must provide an additional year of monitoring if the customer experiences any irregularities in their credit report. The order also requires Humana to report the names of those customers requesting the credit monitoring directly to Poolman on a monthly basis.

"This agreement allows us to make sure any North Dakota senior whose identity has been stolen or compromised as a result of the Humana information breech will be protected," Poolman said.

Poolman's order also includes $50,000 to be paid to the state of North Dakota to offset costs and expenses incurred by the Department during its investigation.

Poolman said, "I'm satisfied with the settlement reached with Humana. The settlement has needed provisions that will help protect the credit histories of the impacted customers going forward. In addition, the settlement goes one step further and requires Humana to revise its Privacy Policy to provide quicker notice to the state so we can step in sooner to protect the people of North Dakota."

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North Dakota Insurance Department
600 E. Boulevard Ave.
Bismarck, ND 58505-0320
Phone 701.328.2440
Toll free 800.247.0560
Fax 701.328.4880

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