Service Request approvals will now only be allowed by the individual listed as the requestor's service request type department approver. Previously in certain situations, other individuals could incorrectly approve the service request.
What Our Customers Are Saying
November 28, 2014
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Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, VoIP, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated Voicemail, Email, SMS and Fax).