When creating a service request and the "Copy Narratives and Attachment" radio is set to Yes, the service request "Comments/Special Instructions" will now be created correctly. Previously in certain situations, extra blanks were inserted.
On the Object Documentation pages, asterisks have been added after the "Version Level/Label" and "Date to Production" fields to indicate they are required fields.
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September 21, 2014
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An Auto-Attendant automatically answers incoming calls and presents customers with a previously recorded voicemail menu allowing them to select options and route themselves to certain numbers or recorded messages.