For LDAP Access service requests with an Add action, if an ITD Security processor selects the "Add to LDAP" button and an invalid group name was entered by the customer, an appropriate edit message will now be displayed. Previously, an unable-to-process page was displayed.
On the "Estimate Task Hours" page, if an ITD processor leaves an "Est Hours" field blank and selects the "Calculate" link, an appropriate edit message will now be displayed. Previously, an unable-to-process page was displayed.
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August 19, 2014
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Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, VoIP, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated Voicemail, Email, SMS and Fax).