For LDAP Access service requests with an Add action, if an ITD Security processor selects the "Add to LDAP" button and an invalid group name was entered by the customer, an appropriate edit message will now be displayed. Previously, an unable-to-process page was displayed.
On the "Estimate Task Hours" page, if an ITD processor leaves an "Est Hours" field blank and selects the "Calculate" link, an appropriate edit message will now be displayed. Previously, an unable-to-process page was displayed.
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August 13, 2014
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An Auto-Attendant automatically answers incoming calls and presents customers with a previously recorded voicemail menu allowing them to select options and route themselves to certain numbers or recorded messages.