On the 'Assignment Change Request', 'Delete Assignment Change Request', and 'Approval Process for Assignment Change Request' pages, the requestor of the assignment change request will now be displayed in the 'Requested by' field. Previously, the assignee of the assignment was incorrectly displayed.
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August 13, 2015
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An Auto-Attendant automatically answers incoming calls and presents customers with a previously recorded voicemail menu allowing them to select options and route themselves to certain numbers or recorded messages.