The footer text on the last page of the Agency Billing Reconciliation Report has been updated to include all billing rates that could possibly be included in the report. Previously, some billing rates were either missing or named incorrectly.
Service Requests in "Work Completed - Review Accounting" status will now only be displayed on the work queues of Accounting processors. Previously, service requests in this status were also displayed on the work queues of the primary processors.
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December 10, 2013
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