The text in the work order "Notes" field will be redisplayed to the user when an edit message is displayed. Previously, the text was cleared and the user had to reenter the information. The error was introduced with the deployment on October 2, 2012.
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April 25, 2013
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An Auto-Attendant automatically answers incoming calls and presents customers with a previously recorded voicemail menu allowing them to select options and route themselves to certain numbers or recorded messages.