The text in the work order "Notes" field will be redisplayed to the user when an edit message is displayed. Previously, the text was cleared and the user had to reenter the information. The error was introduced with the deployment on October 2, 2012.
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June 23, 2014
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Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, VoIP, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated Voicemail, Email, SMS and Fax).