The "SD Workload Statistics" report is now available to replace the linux/mainframe CD1-014-AA report. Eligible users in the ITD Software Development Division can use this report to view the annual billable totals by department. The search result can optionally be exported into Microsoft Excel.
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November 25, 2014
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Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, VoIP, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated Voicemail, Email, SMS and Fax).