As part of the ConnectND PEP project, the ConnectND User ID service requests "Add to PeopleSoft" and "Delete From PeopleSoft" links have been modified to use the new database of the ConnectND HR server. This upgrade will be transparent to ITD Security processors; no changes in functionality will be noticeable.
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December 31, 2014
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.