For Email/IM/RightFax/Quota service requests, the "Charge Code" field will no longer be required for non-ITD users when requesting to "Add Instant Messaging". Previously the edit message "Charge Code is required" was displayed.
What Our Customers Are Saying
July 9, 2014
To report a problem, request information or submit feedback:
Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.