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Service Groups, Editing Service Requests Tasks

WMS Admin Users: 
  • ITD service groups will now be required to be assigned a CFMS Email address.  The CFMS email addresses will be used by the Customer Feedback Management System (CFMS), which maintains the customer survey information for the WMS and ITSM applications.
  • The functionality to edit a task on the ITD Maintenance "Edit Task: Service Request" page has been restored. Previously, an error message of "Task already exists" was always displayed.  The error was introduced with the deployment on March 20, 2007.

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Dept. of Human Services,
May 20, 2015