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Service Groups, Editing Service Requests Tasks

WMS Admin Users: 
  • ITD service groups will now be required to be assigned a CFMS Email address.  The CFMS email addresses will be used by the Customer Feedback Management System (CFMS), which maintains the customer survey information for the WMS and ITSM applications.
  • The functionality to edit a task on the ITD Maintenance "Edit Task: Service Request" page has been restored. Previously, an error message of "Task already exists" was always displayed.  The error was introduced with the deployment on March 20, 2007.
 

What Our Customers Are Saying

At 0400 in the morning I was able to speak to someone that could fix my problem. The tech was extremely professional and knowledgeable on the system. Thank you!

Renville County Sheriffs Office
September 28, 2014
 
 

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