Only Software Dev/GIS/PM/QA service requests will now be transferred to EmpCenter to appear in the "Gen Hdr" suggest list. Previously all service request types were eligible to be transferred to EmpCenter as general headers.
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December 24, 2014
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An Electronic Document Management System (EDMS) is a collection of technologies that work together to provide a comprehensive solution for managing the creation, capture, indexing, storage, retrieval, and disposition of records and information assets of the organization.